Shipping Policy
At Maison Mihara Yasuhiro, we understand that timely delivery is an important part of your shopping experience. From the moment you place your order, our team begins preparing your items with care to ensure they arrive safely and in excellent condition.
We proudly ship to customers across the United States and many international destinations, working with trusted shipping partners to provide reliable delivery.
Order Processing
After your payment is successfully confirmed, we carefully review, prepare, and package your order before it leaves our warehouse.
- Processing Time: 8–12 Business Days
- Orders placed on weekends or public holidays are processed on the next business day.
- During busy periods such as holidays, product launches, or promotional events, processing may take slightly longer than usual.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Times
Delivery times vary depending on your location.
| Destination | Estimated Delivery |
|---|---|
| United States | 5–7 Business Days |
| Canada | 7–12 Business Days |
| Europe | 7–15 Business Days |
| Australia & New Zealand | 8–15 Business Days |
| Rest of the World | 10–20 Business Days |
Please note that these delivery estimates do not include order processing time.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery address and selected shipping method. From time to time, we may offer promotional free shipping on qualifying orders. Any active shipping offers will automatically appear during checkout.
Order Tracking
As soon as your order ships, we’ll send a confirmation email with your tracking number. You can use this tracking information to follow your package throughout its journey until it reaches your delivery address.
Address Accuracy
Please review your shipping information carefully before completing your purchase. Maison Mihara Yasuhiro cannot accept responsibility for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete addresses provided during checkout. If you notice an error after placing your order, contact us immediately. We’ll do our best to update your information before your order is shipped.
International Shipping
We proudly serve customers around the world.
International orders may be subject to customs inspections, import duties, taxes, or additional fees imposed by your country’s customs authority. These charges are not included in your purchase price and remain the customer’s responsibility.
Delayed or Lost Packages
Although most orders arrive within the estimated delivery window, unexpected delays may occasionally occur due to weather conditions, customs processing, or carrier-related issues.
If your order has not arrived within the expected timeframe, please contact our support team. We’ll investigate the shipment with the carrier and work to resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, include:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged item(s)
Our team will review your request and provide the most appropriate solution.
Need Assistance?
If you have any questions about shipping, delivery, or tracking your order, our customer support team is always happy to help.
Email: support@maisonmihara.org
Phone: +1 (213) 575-3811
Address: 20 W 8th St, New York, NY 10011, United States